Mezac LLC is an e-commerce dropshipping shop that, for all intents and purposes, has ten separate stores all around the world. I essentially assisted them with switching to Gorgias and setting up all of the macros, tags, and integration, as well as training their existing CS representatives, which is quite substantial. I'm also in charge of order processing, changes to customer profiles, discounts, updating inventory, uploading items, logistics, chargebacks, and contacting Chinese suppliers in a big way.